The quote we received from the salesman from the Sundeck centre was the following. The job at hand would take 2 full days to complete with 2 installers. The day the job was to start was on a Thursday at 9am. No one showed up. I phoned to inquire why, and was then informed that the installer was tied up on another job and would be at my home the next day. The next day came and no one showed up until 12 noon. The one installer began removing the old deck. Friday came and only 1 installer to do the job. He said he would return that weekend to complete the job. No show until Monday. still 1 installer. Tuesday when the owner's daughter showed up to help they melted the new deck with the heat gun. Wednesday he had to replace it the vinyl deck. Job completed late Friday. The office was made aware of this poor installation and thinks SORRY is good enough for their incompetence in doing a poor job. We would of thought a discount would of been in order to relieve our ill feelings of a poor job done in a lengthy time frame. The final job was done satisfactory. The time frame was bad.
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LATEST DECK BUILDER REVIEWS
We were very pleased with Can Do fence and deck we used them again for our second home to install our fence.
Alon Zamdvaiz and Sameer were great to work with- if you're looking for a Safe, Reliable and Quality company use Can Do Fence and Deck , you'll be glad you did!
We just wanted to drop you a note letting you know how impressed we are with the decking material and the packaging utilized in shipping it to us. We couldn't be happier. We installed it in a day and a half and are simply waiting to flash it and install the topless glass railing. Here are a few pics of the project at mid day Friday. I'll send more once the project is completely finished.
Thanks again for all your help throughout this process and getting this great product to us ahead of schedule.
If I could give a lower rating I would. These two will say anything to get your money and then they rip people off. The workmanship is amateur if you even get them to finish the job. Beware of the big talk and no action...all they want is your money. Karma will get them....
Contractor was hired to remove and replace two sets of customer-provided entry and storm doors, remove and replace two sets of entry stairs, install a new sliding glass door, and install a new deck. This included outside wrapping and inside trim for all doors, concrete disposal for stairs, and all dirt work for deck. Contractor started work a little more than a month after the contract was signed. Contractor did not show up when scheduled, and did not make contact when needing to change the schedule. Contractor installed doors incorrectly, and even after issues were identified by the city inspector, contractor would not make contact to correct issues. Multiple attempts to contact contractor (via email, text, phone, and certified letter) received no response. Entry stair and deck work was never started, and contractor abandoned the job. Contractor did not return the deposit provided (over $12000) when asked, even though the only item purchased was the sliding glass door. Bad installation of doors will require upwards of an additional $4000 to correct. Based on my experience, I would NOT recommend this contractor.
Detailed Home Improvements has been a blessing in so many ways for me and my family! So thankful for the people surrounding me with this company and for the talent to give our customers an exceptional job at a competitive price!
Worst service ever! I called to have my girlfriend and my car detailed by Bernard. He showed up an hour and a half late for her detail and two hours late for my car the day after. Then all he did was wash and vacuum our cars. He did not wax, clay bar, polish or even touch the interior besides the vacuum. After the rinse and vacuum Bernard left immediately. I called him back to tell him the work was not done. He said he would come back tomorrow and complete the detail. But guess what, Bernard never showed up and didn't answer our calls. Bernard should not be in business because he does not know what a detail consist of. Bernard and the sorry (detail) company he works for are a huge embarrassment to the Lawrenceville, GA community. A one star rating is far to generous for this company. A refund and apology would be appreciated but I doubt we will receive such things do to how incompetent Bernard is. Next time ill just wait for a rainy day because nature does a better job than Bernard can ever do!
Proud to be a customer of Sapphire Pools. The level of knowledge, commitment and customer service conveyed and administered by Paul, the owner and his technicians are parallel to none! You will be truly satisfied with Sapphire Pools
My experience with Hickory Dickory Decks was exceptional. Great service, talented deck designers and loads of experience. Really helped me make my ideas a reality.
Kayla Gibson — 5 star Our family would like to say how happy we are with the deck that Ryan and Patrick built. The ledger board was completely rotten which then made it unsafe for our family. They had the work done the next week and the design looks better than the old one. We were very pleased! We also found out that they can do other types of work as well. They will be coming back to fix a cracked wall inside the house. We would highly recommend this company to anyone. Thanks again Ryan and Patrick.
Complete bathroom reno. Fair price, great job. The only contractor I could find after calling about 15 in greater Vancouver! Plus they started the job with a few weeks of hire (they could have started a week early but I wasn't ready!)
trustworthy, organized, friendly, great work
I had a problem balcony that leaked and previous owners had tried to fix the issue with an unsightly and ineffective covering. Mike, Tyler, Neil and Devon were amazing. They were prompt, efficient and a pleasure to work with. They uncovered challenging surprises and readily solved the problems. At the end of the day I have a beautiful waterproof balcony and peace of mind knowing it was done right!
The work and the customer service offered by HTR Duradek let nothing to be desired. We particularly appreciated the fact that we were not "kicked around" because ours was only a small job. There was a one-day delay in scheduling the work, but that was nothing to the way we have been treated by other contracters.
If you want the best decks in edmonton call Fences and Decks Edmonton. They built my deck exactly how I had dreamed it up in my mind! 5 Stars guys
This particular customer literally went a bit crazy. We verified everything was correct prior to receiving final payment, her house shifted due to weather, we adjusted the door two seasons in a row,. It is however not our responibility to continue making adjustments as a house shifts with weather. The install wasn't the problem the shifting of the house was. We tried to satisfy all of her requests even picked up furniture from the brick at no cost to her...not a fair review IMO we tried, but unless she fixes the structural integrity of her house the door will always have issue with the changing seasons all of this was explained on several occasions yet she still blamed us.